Online store for restaurants

Provided with a modern and dynamic user interface that works smoothly on both mobile phones and computers, our RestoOnline online store is tailored to make the customer experience nice and easy. Just select your products, add delicious pictures to them, and you have an “instantly up and running” online store where customers can order dishes in advance for pickup or delivery. The user interface ensures an easily accessible and direct approach for starting a new sales channel including modern self-service features and multi-channel sales functions.

The online store is made entirely for the use of restaurants and focuses on smoothly facilitating the collection of food orders and home deliveries. Shopping in the online store is done with a smart and easy visual user interface, on which it is possible to choose if you want to pick up the order, get home delivery or eat at the restaurant. Orders can be placed in advance for a desired time or day, and the online store makes sure that the opening hours and the busyness of the kitchen are taken into account and communicated to the customer.

In the RestoOnline store, it is possible to add a transport company as a delivery option for takeout orders. This gives you the opportunity to offer product delivery directly to your customer’s doorstep.

The transport company’s services can be activated in the online store with the help of Restolution support. The price of the transport is automatically added to the total amount of the customer’s order based on what the transport company charges for the delivery. You can get more information on transport service by sending an e-mail to the address: aspa@restolution.fi

RestoOnline also includes built-in navigation functions if you want to hire drivers to deliver food. Drivers can track orders directly from their phones, as well as start navigation to their destination and send messages to customers waiting for orders.

By taking payments for an order in advance, you are ensured that you will receive the money even if the customer does not come to pick up their order.

The RestoOnline store for restaurants includes an advance payment feature, where the customer can pay for the order in advance with a Visa or MasterCard card, Verkkopanki, Pivo, Siirto or Mobilepay. Advance payments work both in the online store and directly at the table when ordering via QR-code.

RestoOnline also supports sales invoicing and enables invoicing customers to identify themselves via text message. Invoicing customer orders go directly to Restolution’s invoicing sales and through that on to either individual invoices or consolidated invoices.

The restaurant’s menu can be freely scheduled so different menus are displayed at different times or days. During the day, for example, the lunch takeaway menu can be shown and the same evening the products from the À la Carte menu can be shown. If you want to enable home deliveries or takeaway food, they too can be scheduled for publishing within a timeframe that suits you.

The RestoOnline store also allows for alternate products depending on if you order food from the online store or from the restaurant table. This makes it possible to order certain products, such as alcohol, to the tables, while these cannot be ordered for home delivery, for example.

Product sales usually include opportunities to propose additional ordering opportunities to customers or even the opportunity to customise a product according to the customer’s preferences. For this, RestoOnline provides a digital picture menu that helps customers to easily choose between additional condiments, side dishes or other options for their meal. The system enables an endless amount of additional products for upselling, which can consist of both free and paid options. This maximises the sales of each order and increases the amount of the average purchase in the same way as, for example, the proposed add-ons used at self-service checkouts.

RestoOnline online store has its own function for managing incoming orders. You can order a separate notice of the incoming order to your email or via a text message to your phone. The restaurant can use the service to let customers know that their order has been received and inform them on an estimated completion time for pickup or delivery.

The incoming order appears with the information of whether it has been prepaid or not. You can send the orders directly to the Restolution cash register for processing, so they are also visible on the takeout and kitchen screens. Messages to customers can both work by using online messaging or text messages.

Orders are read and processed directly from your cash register and the whole process is integrated as part of the Restolution restaurant system.