Bistro Le Coin is a popular French-style bistro on the edge of Hakaniemi market square in Helsinki. Le Coin serves high-quality bistro food with a relaxed touch, built on the principles of approachability and warm, heartfelt service. The restaurant opened in 2023 and is run by restaurateur Eero Suhonen, who brings a long career in some of Helsinki’s most respected restaurants.
Le Coin chose Restolution before they even opened their doors. For a new restaurant, the POS system had to work from day one, and the staff needed to be able to use it naturally without lengthy training. The rollout went ahead right on schedule.
“We got five cash registers and the whole operation up and running in under 30 minutes. We had seven people on the floor, five of whom had used Restolution before, which made for an easy and smooth start,” Eero recalls.
A system built for restaurants
What Eero appreciates most about Restolution is that the system has been built on the user’s terms, not the coder’s. That logic shows in everyday work: you never have to guess where a function is.
“Restolution is built with common sense. The design has clearly involved people who know what running a restaurant is actually like and who have used the system themselves. The menus are clearly named, and every feature and piece of information is right where you’d think to look for it,” Eero says.
Reporting and mobile app as everyday tools
At Le Coin, two Restolution features stand out in daily use: the clarity of the reports and the mobile app. Eero keeps an eye on sales from behind the bar and from his own sofa at home, getting a quick overview of how the day is going.
“The reports are genuinely clear. The mobile app works brilliantly. I can check from the sofa at home, or on my way in to work in the morning, how sales have been going at the restaurant,” Eero adds.
Works in every situation a bistro faces
At Le Coin, Restolution flexes from the lunch rush to dinner service and the bar side. At lunch, guests are billed at their tables, while those rushing from one meeting to the next settle up at the bar.
“It works on every side of the business. At lunch we bill at the tables, and customers in a hurry pay at the bar. Personal service matters to us, and we haven’t even needed to introduce QR-code payments, although we know Restolution has that feature too,” Eero says.
Support when you need it
Eero has been pleased with Restolution’s customer service. Everyday problems are resolved smoothly through his contact person.
“I’ve always got support whenever I’ve needed it. Usually a single phone call sorts the problem out quickly,” Eero notes.
A recommendation for other restaurateurs
For anyone considering switching POS systems, Eero has clear advice. In his view, the best picture of a system comes from another restaurant professional.
“Another person from the restaurant world gives you the honest opinion on why this particular one works,” Eero says.
Eero sums up Restolution for a colleague in the trade in a single phrase:
“Easy to use, and it just works.”
